Account Manager

🚀 Our Upcoming Bootcamp Starts in July 2025 🚀Shape the future with Ergeon! As an Account Manager at Ergeon, you’ll step into a key position in the Sales Department focused on becoming a trusted advisor to residential homeowners. You’ll guide them through informed decisions about enhancing their properties, uncover challenges, and develop tailored solutions that deliver personal and property value. Through Ergeon’s consultative sales process, you’ll contribute to customer satisfaction and revenue growth . Success in this role means building trust, mastering consultative selling, understanding the residential customer journey, and committing to continuous learning and improvemen t. With over 350+ people in 40+ countries, Ergeon is a tech-powered outdoor living and construction company serving 40% of U.S. households. With 20,000+ home improvement projects completed and a stellar Net Promoter Score (NPS) of 73, we’re shaping the future of the home improvement indust ry. Learn more about Ergeon and our globally distributed t eam! ⚙️ What You’ll Be • DoingManage leads from qualification to close to delivery of se • rviceConduct outbound communications, including calls, sms, and email. Respond to inbound emails, texts, and phone • callsApply consultative sales techniques (including SPIN) to uncover needs and build • valueBuild rapport and trust with customers by understanding their personal goals and property chall • engesConnect customer needs to tailored solutions that enhance their property and life • styleTrack and manage your pipeline using CRM tools, prioritizing follow-ups and closing activ • itiesCoordinate with PMs and CSRs to deliver a seamless exper • ienceShare customer insights and trends with the Sales Team L • eaderCollaborate to refine our tools, training materials, and team proc • essesContribute to knowledge sh aring 🦺 What We’re Looking ForMust-• haves Consultative sales mindset with exposure to both B2C and B2B enviro • nmentsProven ability to manage a high-volume sales pipeline with accuracy and follow-t • hroughStructured sales framework expertise (SPIN or si • milar)Persuasive communicator who builds trust and navigates objections with e • mpathySimplifies complex offerings and helps customers make informed dec • isionsTech-savvy, able to juggle multiple tools (Slack, Gmail, Pipedrive, Meets, Frontapp, internal • tools)Self-directed and focused while working remotely, even during amb iguityNice-to• -havesExperience as an account manager in a sales or customer succes • s teamExposure to both retail and remote sales enviro • nmentsComfortable working with structured workflows and process • toolsExperience supporting clients through post-sale trans • itionsAbility to identify patterns and recommend process improv • ementsFamiliarity with construction or home services indu stries 🧰 What You’• ll NeedLocation: We are considering applications from the following countries/regions: Account Manager Hiring Regions Tools &; Tech: To thrive in this role, you’ll need a professional-grade remote setup that meets these minimum requi rements: Device & Pe• rformance ProcessorWindows (Intel): Core i5, 14th Gen or newerWindows (AMD): Ryzen 5, 7000 Series or newerMac: Apple M1 Pro or newer — M4 (non-Pro) also • accept ed Memory:Windows: 16 GB DDR4 RAMMac: 16 GB unified memory• (minimum)Storage: 512 G • B NVMe SS D Graphics:Windows: Integrated Graphics (Intel Iris Xe or AMD Radeon 680M • or higher) Display: Full HD ( • 1920 x 1080) Soft ware & OSWindows 10/11 (64-bit)Latest • stable macOS Ad ditional SetupStable internet: 10 Mbps upload / 20 Mbps download (minimum)Noise-canceling headset with microphonePower backup: 250–300W UPSAccess to 1.5 GB/day of data during outages ?• ? What We OfferCompensation: $10/hour + bonus. Paid wee • kly via Upwork.Bootcamp: A fully-paid, immersive training program featuring 1-on-1 mentoring, hands-on practice, and teamwork to set you • up for success.Benefits & Perks:Immediate: Birthday day off and la • nguage classes.Post-Training: Free noise-canceling headset, $400 Tech/Wellness/Learning fund, and co- • working budget.After 6 Months: Stock options, flexible PTO, and subsidized he • alth insurance.After 1 Year: Laptop re placement fund. 🌟 Take the leap and join us on this exciting journey! 🌟Be part of Ergeon and elevate your career while making a meaningful impact.