Client Support Agent

Job Title: Client Support Agent Location: United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe Job Type: Full-time / Remote Job Description: Join Xperience Xscape Travels as a Client Support Agent! We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services. Responsibilities: • Respond to customer inquiries via phone, email, and chat • Resolve issues related to bookings, cancellations, and changes • Provide information about travel products and services • Handle customer concerns in a professional manner • Maintain detailed records of customer interactions • Ensure all customer support requests are addressed promptly and professionally • Follow up on customer feedback to ensure satisfaction Requirements: • Must be coachable and eager to learn • No experience required — full training provided • Strong communication skills and professional phone etiquette • Must be located in the United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe • Basic computer and internet proficiency • Ability to multitask and manage time effectively What We Offer: • Full training provided • 100% remote work • Flexible schedule • Competitive pay • Growth potential in a growing company